Could it get any worse?
May 20, 2008

So glad I called Travelocity for our RnR trip Itinerary. They were supposed to email it to me weeks ago, So i called and they had all the dates jacked up along with my hubby's name! I was soo peeved and at worst, the rep didnt speak English! He was an obvious foreigner which made me feel hopeless that I would even get it fixed! I couldnt believe it. There I was, frustrated and in tears trying to get this man to understand that I needed a few changes..and still no understanding. Obviously my patience was wearing thinner and thinner and I finally exploded and sd I needed a supervisor that spoke ENGLISH! After MANY minutes on hold..This british-american helped and fixed my problem. I will NEVER book with this company! Not only did they mess up the dates..(they were literatly backwards, they messed up my email and our names.. Thank god its a domestic flight!